POLi Casinos

POLi is an online payment method launched in Australia in 2006. It was developed by Centricom, a financial technology company based in Melbourne. The version we have today and the version that first came on the market are quite different, though, because it underwent several updates to improve functionality and security.

In 2014, Australia Post, one of the country’s most established and trusted government-owned enterprises, acquired POLi. This added to its credibility and cemented its reputation as a reliable and secure payment method. Here are some of POLi’s most notable milestones:

• 2006: POLi v1 launched, initially focused on e-commerce payments
• 2009: POLi v2 released, enhancing the user interface and bank integration
• 2011–2013: Major retailers like Jetstar and Sportsbet adopt POLi
• 2014: Acquired by Australia Post
• 2016–present: Widespread adoption among online casinos, gaming, ticketing, and travel platforms
• 2023: Closure of the Australian branch of the company. Operations continue in New Zealand.

Update: As of 30 September 2023, POLi has ceased operations in Australia, and this payment method is no longer available to Australian users. However, POLi continues to be accessible for customers in New Zealand.

Despite the geographical limitations, POLi is still one of the most popular payment options for New Zealand players. Online casinos are well aware of this fact and accommodate their users by integrating it into their payment platforms.

Our team reviewed numerous online casinos that support POLi and came up with a succinct list of the top five. The metrics we used during the evaluation process include:

• License and Security
• Slot and Casino Game Selection
• Welcome Package
• Bonuses and Promotions
• Payment Options
• Mobile Compatibility

POLi allows users to make transactions directly from their bank accounts, without using a credit card or third-party e-wallet. It doesn’t store funds, like a digital wallet would. Instead, it works as a gateway between your bank and the online merchant or casino you want to use.

Unlike services like PayPal or Skrill, which require users to hold and transfer funds between accounts, POLi allows payments to be made directly from a primary bank account. When you make a payment, POLi redirects you to your bank’s secure login page within a protected interface.

Here, you can log in with your usual internet banking credentials and authorise the payment just as you would with a standard online transfer. Once the bank confirms the transaction, POLi will notify the merchant (or online casino) immediately. It also doesn’t store personal banking credentials or require registration, making it attractive to users who are uncomfortable sharing their banking information online.

Note that POLi is only available for deposits, and this payment method is not supported for withdrawals.

The best part about using POLi is that you don’t need to sign up for or create an account to use the service. You’ll need:

• A banking account with a supported bank in NZ or AU;
• Access to a web browser connected to the Internet (desktop or mobile);

POLi doesn’t even charge any fees for users and often discourages merchants and online casinos from charging fees as well.

The POLi payment solution is immensely popular in New Zealand, especially for transactions with online casinos. As we mentioned, it’s easy to use and doesn’t involve any unnecessary steps like registration or verification. Despite that, it still provides bank-level security, including:

1. SSL encryption for data protection;
2. No storing of user login details;
3. Works within the bank’s secure environment;
4. Maintains the privacy and integrity of your credentials;

But, as convenient and user-friendly as it is, POLi still has its drawbacks.

Pros

• Instant deposits: Transaction processing in real-time.
• No registration required: Users can make payments directly without creating a POLi account.
• No POLi fees: POLi itself doesn’t charge users for transactions.
• High security: It operates via a secure connection directly to the user’s bank.
• Supports responsible gambling: Payments are limited to available bank funds, helping users avoid overspending.

Cons

• Limited availability: Only available in New Zealand.
• No withdrawal support: You can use POLi for deposits, not for withdrawing winnings.
• Requires bank compatibility: Only works with supported banks in the region.

Unfortunately, the biggest drawback of POLi is the regional limitations. While that’s not an issue for NZ users, it means that global players don’t have the option to use this payment method, even in online casinos based in Australia and New Zealand.

Currently, POLi is only available to New Zealand residents, as the company has discontinued its services in Australia. Here is a list of banks that customers can use with POLi when making payments:

• ANZ
• ASB
• BNZ
• The Cooperative Bank
• TSB
• SBS Bank
• Westpac
• Kiwibank

Now that you know in which online casino you can make deposits using POLi, why don’t we take a closer look at the depositing process, step by step:

1. Register an account with your casino of choice.
2. Complete all the verification requirements.
3. Go to the deposit or cashier section.
4. Confirm any bonuses or promo codes you want to use.
5. Select POLi as your preferred payment method.
6. Choose your bank and log in to your internet banking.
7. Select the account and confirm the payment.

Be aware that POLi is strictly for making deposits and does not offer the option for withdrawals.

The short answer is – yes. POLi is entirely web-based and doesn’t require any software installation or a mobile app. It’s compatible with all mobile online casinos, just like the five we mentioned above. It works on all browsers and all smart devices, whether they are Apple or Android.

Although rare, players sometimes face issues when using POLi to make online casino deposits. If something like that does happen, POLi does offer the following customer support:

• Email Support: POLi has a ticket-based email system for users experiencing technical issues or failed transactions.
• Online Help Center: The POLi website hosts a comprehensive FAQ and troubleshooting section, addressing common errors and providing solutions.
• Business Hours Support: POLi’s support operates during standard business hours (AEST). Users can expect a response within 24 to 48 hours on weekdays.

The casinos we mentioned also have comprehensive customer support. You can contact them via email or the live chat feature. Some even have telephone lines with live operators. Just be sure to check their work hours.

Tips for a Smooth Support Experience

• Keep a record of your transaction details, including timestamps, error messages, and any reference numbers.
• Be ready to share screenshots if needed. Many support teams use this visual information to diagnose problems faster.
• Always check your spam folder for responses if you’re waiting on an email reply.

Compare other options:

• Bank Transfer
• Visa Casinos
• Bitcoin
• Neosurf

Bonuses: Welcome Bonuses | No Deposit Bonuses | Free Spins

As popular and widely used as POLi is in New Zealand, it has some very serious regional limitations. If POLi isn’t available where you’re from, or you don’t want to be restricted by this payment method, you can try the following alternatives:

• iDEAL: A trusted online banking system for making real-time payments directly from a bank account. Nearly all Dutch banks have an iDEAL integration. The service is widely available at online gambling platforms.
• SOFORT: A popular direct payment service in Germany and parts of Europe, SOFORT users can complete transactions using their online banking credentials. It doesn’t require creating an account and supports immediate bank transfers.
• Giropay: Giropay is a widely accepted online payment method that focuses on secure and efficient bank-to-bank transfers. It offers instant confirmation and is ideal for online casino deposits.
• Trustly: Trustly is perhaps the most comparable to POLi in terms of functionality. Operating across Europe, it provides fast, secure bank transfers directly through online banking credentials.
• PayPal: This is a globally recognized digital wallet that offers secure online transactions. Though not a direct banking service like POLi, it is a highly trusted method for online payments.

While not available in other parts of the world, POLi is an excellent option for New Zealand players who looking for a secure and fast way to make online casino transactions. With no additional steps like creating an account or registering, POLi makes it fast and simple to get from deposit to playing in mere moments.