Joo Casino Review

JOO Casino Design & Interface

At first glance, JOO Casino looks very modern and intuitively designed. The main menu is situated at the bottom of the site, which is a bit strange compared to other online casinos, but overall everything is clearly labeled, and it is easy to navigate between the different sections of the casino.

We like the fact that you can filter not only by game type (top, slots, live casino, bonus buy, mystery jackpot, table games, progressive jackpot, crypto games, instant win, Megaways, and Hold & Win) but also by software provider. This makes searching for your favorite casino game(s) effortless and take just a few taps. We also like that the promotions are very clearly displayed without being to ‘’in your face’’ with screaming banners or annoying pop-ups.

So far, so good, and JOO Casino gives a really clear impression of what the site all has to offer.

JOO Casino Mobile Design & Interface

To be honest, JOO Casino looks a bit better on mobile devices than on desktop PCs or laptops. This is because the footer menu makes more sense now, and it makes it easy to navigate between different sections of the casino with just a few taps.

A rough estimate would indicate that around 90% of all games are playable on mobile devices, including cryptocurrency crash games and live dealer games. The best thing is that all games are fully coded in HTML 5 and responsive, meaning that the buttons and fonts all automatically adjust to the screen size of your device. This makes playing from your smartphone or tablet a breeze and just as fun and exciting as from behind a PC or laptop.

One of the things we really want to mention here is that we appreciate the fact that most slots are playable in the so-called ‘’Portrait Mode,’’ meaning that you can just hold your phone vertically instead of happing to flip it horizontally to play the games.

JOO Casino Bonuses and Promotions

The JOO Casino welcome bonus for new players is not a single bonus like most casinos hand out to new players. Instead, it is a welcome bonus that is divided over the first three deposits every new player makes. Currently, the offer consists of the following:

• 100% bonus up to €1,000 + 100 free spins on Book of Dead by Play’n GO or Book of Cats by BGaming on the first deposit

• 50% bonus up to €300 on the second deposit

• 50% bonus up to €500 + 50 free spins on Book of Dead by Play’n Go or Book of Cats by Bgaming on the third deposit

Our casino experts only had the option to deposit using cryptocurrencies as they were (secretly) using a VPN to access the site. However, Joo’s security is on point, and they noticed this, which is why the standard fiat currency deposit options were disabled.

Initially, they wanted to deposit Tether (USDT), but this could only be done as ERC-20 over the Ethereum network, which would come with a €25 transaction fee on a €10 deposit… So eventually, we ended up depositing €10 worth of Dogecoin.

Although we didn’t receive any bonus whatsoever because we didn’t meet the minimum deposit requirement of €20 to be eligible for the welcome bonus, the funds were credited to our account virtually instantly.

When we were reading through the bonus requirements of the JOO Casino welcome bonus, we also found out that the wagering requirements are 50x, meaning that you have to wager the received bonus funds 50 times before you can withdraw any winnings.

Whilst having an active bonus, a maximum bet of €5 per spin or round applies, and not all games count the full 100% for the play-through of the bonus. Slots count 100% with the exception of a few games, video poker games, live dealer games, and table games, only 5%, which is a lower wagering contribution than these game categories usually have at other online casinos (between 10 and 25%).

We recommend checking out the full JOO Casino bonus terms before applying any bonus codes or accepting any bonuses, just so you know exactly what you can expect.

After we checked out the JOO Casino Welcome Bonus, we visited the promotions page just to see what other promotions they have in store for existing players.

No Loser Tournament – The No Loser Tournament caught our attention immediately, as we had never seen such a casino promotion before. Basically, it is a battle between two casino software providers, Playson versus BGaming, in our case.

You participate by placing real money bets on either provider’s slots, and as you bet more, both your personal and team total score increase. If you end up in the leaderboards and your team wins, you’ll receive 100 free spins valued at €0,20 each, usable at slots of the game provider that won.

Pragmatic Cashback – The Pragmatic Cashback promotion is an event that runs from time to time at JOO Casino, where all players receive 10% cashback on their net losses on live dealer games from the provider, such as PowerUP Roulette, Boom City, Sweet Bonanza Candy Land, and ONE Blackjack.

Lucky Spin – Every existing player gets to spin the Lucky Wheel once a day as soon as they log into their account. The Lucky Wheel can contain prizes like free spins, bonuses, and cash money, all the way up to €10,000, so don’t forget to spin it daily!

Extra 500 EUR per day – With bonus code JOO50, every existing player receives a 50% up to €500 reload bonus on their third deposit of the day. As we only made a single deposit, we were unable to test this, but we’re pretty sure JOO Casino keeps its promises and that the bonus code is valid.

Monday Reload – At JOO Casino, every week starts off with a blast with the Monday Reload Bonus, which gives all players a 40% up to €100 bonus. The bonus has 50x wagering requirements and can be activated with bonus code MON40 on Mondays only.

Wednesday Reload – Wednesday is ‘’Book Day’’ at JOO Casino, as every existing player can receive up to 100 free spins bonus usable on Book of Dead, Wolf Treasure, and Book of Cats by using bonus code BOOK. If you deposit €20 or more, you’ll receive 20 free spins. When you decide to deposit €50 or more, you’ll receive 50 free spins, and when you deposit €100 or more, you’ll receive a whopping 100 free spins. The wagering requirements are 50x, and the free spins have a value of €0,20 each.

High Roller Reload – For those that want to play for larger amounts, JOO Casino has the special High Roller Reload Bonus available. With bonus code HIGHROLL, players receive a 50% bonus up to €1,000 on deposits of €500 or higher. The wagering requirements on this bonus are 50x and the bonus can be claimed twice a week.

JOO Casino Games and Providers Overview

JOO Casino has a massive game selection of over 2,000 casino games from more than 50 different casino software providers. Some of the most well-known game suppliers are represented at the site, including but not limited to Pragmatic Play, Yggdrasil, and Evolution Gaming.

A selection of the most popular casino software providers represented on JOO Casino are:

• Booming Games
• Betsoft Gaming
• BGaming
• Wazdan
• Yggdrasil
• Kalamba
• Tom Horn Gaming
• Spade Gaming
• Spinomenal

JOO Casino Slots

As most players would know, online slots form the basis of every good casino, and JOO Casino is no exception to this rule. In the lobby, we were greeted with a great selection of Bonus Buy, Megaways, progressive jackpots, and regular slots.

Because we at Casinofy prefer to play new casino games, we went and tried out a new online slot by PopiPlay called Master of Lightning. Although it is still a relatively new game, we liked the Double Chance feature and the fact that random multipliers up to 100x could drop.

However, we were not so lucky in our spins and went on to try our luck at Book of Rampage by Spinomenal. With this game, we were a lot luckier and triggered free spins, which resulted in a 400-coin win!

As much as we wanted to continue playing Book of Rampage, we had to review JOO Casino’s other games as well, so we moved on to the classic table games.

JOO Casino Table Games

From checking the lobby, we guess that JOO Casino features more than 100 RNG software-based table games, including multiple Blackjack, Roulette, and Baccarat variants, and video poker games, such as Jacks or Better, and Deuces Wild. Most of these games are also playable as live dealer game variants in the JOO Live Casino, with the exception of the many First Person game titles.

JOO Casino Crypto Games

Just like most cryptocurrency casinos, JOO features a broad series of crypto games, such as Aviator, Rocket Dice, Minesweeper, and Plinko. Although we tried several of them, Cash Galaxy by OneTouch Gaming was our clear favorite.

The game looks a lot like RocketRun and Aviator, but with this variant, you can place three bets and cash out at different moments, which essentially gives you a bit more risk management.

Note that although these games are called crypto games, you cannot actually play them wagering cryptocurrencies, such as Bitcoin, Litecoin, and Ethereum, at JOO Casino but only with fiat currencies.

JOO Live Casino

The JOO Live Casino is probably where the most action is, as hundreds of players were playing when we sat down for a game of Monopoly Big Baller Live. We loved the fact that we could communicate with other players as well as the host.

Really funny and professional hosts present all live dealer games at JOO Casino from respected gaming companies like Pragmatic Play and Evolution Gaming. However, the site also features Ezugi and LiveSpins live dealer games.

Whether you’re into classic casino table games like Blackjack and Roulette or prefer dice games like Sic Bo and Craps, there’s almost a live dealer variant of every game type, including Asian-themed games like Dragon Tiger and Teen Patti.

If you’re like us and have a weak spot for live game shows, you should definitely try out games like Crazy Time, Sweet Bonanza Candy Land, and  Gonzo’s Treasure Hunt Live.

If we compare JOO Casino with the best online casinos, we found out that it offers live casino games from 5 software providers in total, whereas most other online casinos only work with one or two game suppliers.

JOO Casino Account Verification

As we briefly mentioned before in our JOO Casino review, your player account needs to be fully verified in order to be able to withdraw any winnings from it. Basically, the JOO Casino account verification process consists of four steps. You have to verify your phone number, identity, address, and source of funding. Below we will explain in detail how you verify all these aspects.

• Phone number – You verify your phone number by entering it under the ‘’Profile’’ section of JOO Casino and then filling in the 6-digit code you will receive from JOO.
• Identity – You verify your identity by uploading a picture of your passport, driver’s license, or national ID card.
• Address – You verify your address by uploading a picture of a recent utility bill or bank statement not older than three months that contain both your full name and address. Note that this address must match the address filled in under the Profile section when you signed up for an account. If it doesn’t, we recommend contacting the JOO Casino support.
• Payment – You verify your source of funding by taking a screenshot or photo from your online banking environment, Skrill or Neteller page, cryptocurrency deposit addres, etc.

JOO Casino Customer Service

The quality of a casino’s customer service is always a good indicator of how much a casino actually cares about its players. With JOO Casino, we can conclude that the player definitely comes first as the live chat support is available in over 10 languages and is directly at your disposal, without any delays. When our Dogecoin deposit took a while to come through, we spoke with one of the support staff and this person assisted us in the process in a timely manner.

In the end, we managed to get the deposit through, and the fact that we didn’t have to wait at all for the support staff member to assist us, definitely makes JOO Casino one of the best online casinos.

JOO Casino Safeness and Security 

One of the most important things about playing online casino games for real money is that you always do this at licensed and reliable online casinos. For this reason, our experts started Casinofy and decided to only thoroughly review honest online casinos. This way, players don’t get lured by scam casinos and get to enjoy the fun of online gambling without playing with the wrong operators.

Whilst compiling this extensive unbiased JOO Casino review, we found out that JOO Casino is owned and operated by DAMA N.V., a respectable gambling company that manages multiple well-known online casinos and gambling sites, such as Sky Crown Casino, YOJU Casino, and Megaslot Casino. DAMA has built up a stellar reputation among players across the globe and has valid gambling licenses in place for all its casino sites.

JOO Casino is licensed under an E-Gaming license issued by the government of Curacao under license number 8048/JAZ2020-13. All payments on the site are handled by Friolion Ltd, which is a facilitating company within the DAMA Group, based in Limassol, Cyprus. JOO Casino is, therefore a legit online casino that can accept players from all over the planet, with a few exceptions, such as France, the Netherlands, and the United States.

As per safety, the entire JOO Casino website is secured by military-grade SSL encryption and all the featured games come from well-known casino software providers that let external testing agencies like BMI Testlabs and eCOGRA test the fairness and return to player ratios of their games on a bi-yearly basis.

Added to this, players have the possibility to set deposit, wager, loss, and play time limits from within their account settings. It is also possible to receive reality checks from time to time, request a cool off period, or totally self-exclude oneself from gameplay. In the screenshot below, you can see that we turned on the reality check feature to be shown whether we’re playing risky or not and how long we should still play for.